DHL Global DHL Global




Value Added Service

DHL Global Mail's award winning international
address verification service.


 

AddressDoctor™ is based on one of the world's most comprehensive databases, containing detailed street level directories and postal codes for more than 200 countries and territories worldwide.

ADDRESSDOCTOR saves time, money and resources by identifying incorrect addresses then diagnosing and correcting them by using intelligent and highly optimized algorithms. Correct addresses are flagged as validated and all incorrect addresses are in turn rated for deliverability.

  • What can ADDRESSDOCTOR do for you?
  • What are the benefits of ADDRESSDOCTOR?
  • Who needs ADDRESSDOCTOR?
  • How often is the data updated?
  • What is the Correction Service turn around time?
  • What database formats will be supported?
  • What are the system/technical requirements?
  • Is my file secure?
  • Whom to contact for help?
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    What can AddressDoctor do for you?

    • Fill in missing address information such as the "post code"
    • Correct misspellings
    • Format addresses according to international standards
    • Assess deliverability of incomplete or incorrect addresses
    • Special character conversion
    • Correct erroneous information such as wrong post codes or locality names
    • Correct city names to their indigenous country spellings such as Cologne to Köln
    • Optional cross-referencing of synonyms (alternative locality spellings) and archives
    • Identify outdated addresses
      What are the benefits of AddressDoctor?
    • Saves money by reducing undeliverable shipments and mail
    • Faster delivery of mail pieces and other shipments due to correct addresses
    • Easy detection of duplicates as all addresses are standardized
    • Identifies old and outdated addresses in your database or purchased lists
     
      Who needs AddressDoctor?
    • Companies maintaining international address databases in data warehouses or legacy applications
    • Service Bureaus wanting to enhance their service offering
    • List brokers caring about the quality of their address lists
    • Anyone involved in international direct marketing
     
     

    How often is the data updated?
    All data is continuously updated. New data on ADDRESSDOCTOR eCommerce Service is typically made available every week. Updates for CD based products (ADDRESSDOCTOR, Developer) are available monthly. A new Directory is available every 6 months.

     
     

    What is the Correction Service turn around time?
    The typical turn around time is 4 working days if the data is submitted via email prior to 10am EST.

     
      What database formats will be supported?
    • Microsoft Access (2.0, 8.0 and 2000)
    • dBase III, IV and V
    • Microsoft Excel 3.0, 4.0, 5.0 and 8.0 (input only)
    • ODBC
     
      What are the system/technical requirements?
    ADDRESSDOCTOR batch operates on the Microsoft Windows platform and can be used with Windows 98, Windows NT and Windows 2000 (Windows NT or Windows 2000 recommended)
     
      Is my file secure?
    Your data will be treated with the strictest of confidentiality and will not be shared with outside sources.
     
      Whom to contact for help?
    Call Client Services at 1-866-616-MAIL or email us at contact@dhlglobalmail.com